Privacy Policy

 Privacy Policy for A Mother’s Love Home Care LLC

Effective Date: January 1, 2026

A Mother’s Love Home Care LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website. As a provider of non-skilled home care services (such as companionship, light housekeeping, and personal care assistance), we collect and handle your information with the utmost care.

Information We Collect

We collect information that you voluntarily provide to us when inquiring about services, requesting consultations, applying for employment, or contacting us through our website:

• Contact Information: Name, email address, phone number, physical address, and preferred method of contact.
• Service Details: Basic, non-medical information regarding the care needs of you or your loved one (e.g., requested hours, types of non-skilled assistance needed).
• Employment Applications: Resumes, work history, references, and contact details submitted by job applicants.
• Technical Data: IP address, browser type, and basic analytics data collected automatically via standard website cookies to help us improve site functionality.

How We Use Your Information

We use the information collected strictly for non-medical administrative and operational purposes:

• To respond to your inquiries and schedule free home care assessments.
• To match clients with appropriate caregivers based on non-skilled care requirements.
• To process job applications for non-skilled caregiver positions.
• To send operational updates, invoices, or service notifications.
• To improve our website experience and customer support.

HIPAA & Non-Skilled Care Notice

A Mother’s Love Home Care LLC provides non-skilled, non-medical personal care and companionship services. We do not provide medical treatments, nursing care, or clinical diagnosis. While non-skilled home care agencies are not always categorized as covered entities under the Health Insurance Portability and Accountability Act (HIPAA), we maintain strict confidentiality standards and treat all client personal care details with the highest level of privacy and protection.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may only share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website, managing business software, or processing communications, provided they agree to keep your information confidential.
• Legal Requirements: If required by law, regulation, subpoena, or government authority to protect our rights or ensure individual safety.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, so we encourage caution when sending sensitive information via web forms.

Your Rights & Choices

You have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your information from our direct contact databases. You may opt out of any non-essential email communications at any time.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• A Mother’s Love Home Care LLC
• Phone: (267) 257-0426
• Email: intake@amlhomecare.com
• Address: 333 N 15th St, 1st Fl, Philadelphia PA 19102